January 22, 2025
Due to weather and road conditions for the safety of our staff and customers, our office will be closed today, Wednesday, January 22, 2025. Current plans are to return to normal operations on Thursday, January 23, 2025.
Bill Payment options are available on our website or through PAYA.
Please call (803) 663-6455 if you need immediate assistance.
January 21, 2025
Due to the low temperatures expected over the next few days, we wanted to issue a few quick reminders regarding frozen water line protection.
- Ensure pipes are insulated and do not have anything on them that may hold moisture creating another freezing point.
- Disconnect outdoor hose pipes.
- Set faucets to a small, steady drip. A constant flowing stream is not required. This helps to conserve water while preventing freezing.
- Drip the faucet farthest from your home’s main water valve.
- You do not have to drip every faucet, one or two is typically sufficient.
- It is also beneficial to drip at least one faucet from the hot water side.
- Please ensure irrigation systems are turned off.
- Locate your home's emergency water shut off valve.
- Ensure water heaters are insulated, both tankless and standard if they are outside.
- Please stay alert to your surroundings, changing weather conditions, local weather and news stations.
- We will also post any other pertinent alerts related to our system on our website.
